The real disease isn't in the patient. It's in the system.
We've been fighting the wrong battle. Advocating for patients means advocating for the burned-out physician. It means fixing the systems that forgot humans treat humans. It's time to stop treating symptoms and start curing the disease.
Here's my plot twist.
For years, I documented patient complaints, listened to stories of medical dismissal, and fought from the outside in. Then it clicked: every story led back to the same source—good people drowning in a bad system.
So I'm not leaving patient advocacy. I'm becoming something more.
I'm taking every story, every tear, and every small victory, and I'm going deeper. From patient advocate to human advocate. From outside the system to inside it. My mission is to help leaders rebuild healthcare with humanity at its absolute center.
PROUDLY PARTNERED WITH ORGANIZATIONS LIKE
My Signature Topics
These aren't lectures. They're catalysts for real conversations and systemic change.
The Empathy Deficit: Healing the Humans Who Heal
Burnout is a symptom of a system that's lost its connection. We explore why advocating for patients means advocating for clinicians, and how to create cultures where empathy isn't just a metric, but a survival strategy.
From Broken to Breakthrough: Leadership in Human-Centered Systems
Leaders today are navigating unprecedented disruption. This isn't about managing change; it's about leading a revolution. Learn the roadmap for building resilient teams that see people, not problems.
The Belonging Mandate: Your Best Clinical and Business Tool
What if belonging was a measurable health outcome? We dive into the data and stories that prove a culture of connection is the most powerful driver of patient outcomes, staff retention, and sustainable innovation.
Go Deeper with My Bestselling Books
These aren't just books; they are manuals for a revolution, blueprints for a more human-centered world of health and work.
What Do Patients Want?
A guide to better communicate with and empower patients, transforming the clinical encounter.
The Little Book of Patient Communication
50 essential strategies for healthcare professionals to build trust and improve outcomes.
Revolution From My Bed
An ordinary person's guide on how to start a movement and change the world, right where you are.
See Me In Action
This isn't a lecture. It's a catalyst. See for yourself.
How We Can Work Together
This is more than a speaking gig or a consulting project. It's a partnership to create lasting change.
Keynotes & Talks
A keynote that isn't a speech—it's an experience. I bring the raw energy and vulnerable stories needed to shake up a room and challenge the status quo, leaving your team with a shared language and a clear mandate for change.
Workshops & Immersions
Let's roll up our sleeves. In these hands-on sessions, we move from theory to practice, equipping your leaders with the tools to build psychological safety, foster true connection, and embed humanity into your operations.
Strategic Advisory
For organizations ready for deep, systemic transformation. I partner with leadership teams as a "human advocate in residence" to diagnose cultural fractures and build a strategic roadmap for a more connected, resilient future.
This Mission Has a Name: FutureMHA
FutureMHA is where this work comes to life. It's a program and a community designed to help healthcare professionals stop surviving the system and start leading it. We're building a new generation of leaders who drive change with humanity at their core.
Come See What We're BuildingWhat Leaders & Listeners Are Saying
Real feedback from people on the front lines of this transformation.
"Roi's inspiring story and unwavering commitment to improving patient outcomes make him a sought-after speaker. His approach to healthcare innovation is truly groundbreaking."
"You've truly revolutionized how we think about patient advocacy. His work as Chief Patient Officer has been instrumental in advancing patient-centered care. Roi brings a unique perspective that bridges the gap between patients and healthcare systems."
"You absolutely rocked the stage... clear and meaningful speech."
"My personal highlight was Roi Shternin and his keynote... It completely shifted our perspective on inclusive healthcare innovation."
"This is the most important lesson I have had in medical school, every future Doctor should listen to Roi's Talk."
"Your story was so rousing. I got goosebumps while you were telling your story."