Where this work has landed
Featured in
Why this talk is different
Three seats at the same failure.
Most speakers have sat in one.
The reader. Nine years as a paramedic. My job was reading bodies that could not explain themselves.
The unread. Seven years in bed. Thirty-three doctors had every piece of information they needed. None of them read me. I diagnosed myself with POTS.
The one who stopped reading. Once nobody else was catching it, I stopped catching it too. I optimised for output and ignored the signal until it broke.
That third seat is the one your leaders sit in every day. Every organisation runs on what it can measure. Engagement scores. Readmission rates. Utilisation. The person behind the number sends a signal long before the number moves.
I don't describe that gap from a safe distance. I go first, about the time I missed it myself. Then the room admits where it is standing. Clinicians change something the same week. Medical students call it the most important lesson of their degree.
In between, I built. Fifteen-plus ventures for the people health systems overlook. The argument comes with a body of work behind it.
What is your system measuring, and who is it missing?
What I do
Keynotes
The gap between what your system measures and what your people need, told from every side of it. 45 to 60 minutes. English, German or Hebrew.
02Workshops
The keynote, for one team. Half a day. No slides. I go first, and your team says what the dashboard never shows.
03Advisory
Patient experience, patient engagement and organisational diagnostics for health systems, pharma, MedTech and leadership teams. Finding what the metrics miss.
The method
Testimony-Based Presence
When one person in a room stops performing, publicly and at real cost, the room's permission structure collapses. People say the thing they came in not planning to say.
That is the whole method, built over twenty-five years of practice and named so it can be taught. It is not facilitation, coaching or therapy. The unit of change is the room, not the person.
It is also why a talk lands as something other than content. Plenty of speakers can describe the gap. Getting a room to admit where it is standing in it is the part nobody else does. The language below is what people carry out.
What the room takes out
They leave with words, not a mood.
A feeling cannot be applied that same evening with a patient. A word can.
I name things people have already lived and have never been able to say. Once a thing has a name it gets pointed at in a meeting, written in a chart, argued for in a budget. That is why the change is same-day, and why it is still there a month later when the mood has gone.
The spoonie tax
Every action carries an invisible energy surcharge. A cancelled meeting is a budget, not an attitude.
Good days are dangerous
A good day is borrowed from tomorrow. "They seemed fine on Tuesday" is usually why Thursday is gone.
Just get up.
What a clinician says when the framework runs out. It sounds like encouragement. It lands as blame.
Nothing is wrong with you
What thirty-three doctors said while my heart rate doubled every time I stood up. Patients learn to describe what will be accepted, not what is happening.
What changes after
Most speaker feedback is about how a room felt. The feedback worth quoting is about what people did next.
I could immediately put the spirit into practice — the same evening with a patient.
This is the most important lesson I have had in medical school. Every future doctor should listen to Roi.
My personal take-home message is that I must never forget that behind every diagnosis stands a complex and multi-layered patient story.
I have never seen a speaker like you before.
My personal highlight was Roi Shternin and his keynote on 'Why Disabled and Chronically Ill People Might Be Our Best Employees'.
I am a changed man after this talk. I can't go back to unmindful living.
You absolutely rocked the stage. The colleagues highly appreciated your clear and meaningful speech.
Loved your keynote! 💜
I left with the feeling that I had grown on a human level.
The books
Seven books.
One argument.
What patients actually experience. What the system believes they experience. And what it takes to close the gap.
All books →Dismissed
2026
What AI can do in healthcare. What it cannot see. And the patients it will abandon if we don't ask harder questions.
Revolution From My Bed
2024
Ten years. 3,650 days. What patients actually do when medicine doesn't have an answer yet.
Booking questions, answered
What does Roi Shternin speak about?
The gap between what a system can measure and what a person actually needs, and what it costs when leaders miss it. The flagship keynote, What Thirty-Three Doctors Missed, tells it from three seats. The paramedic who read other people's bodies for a living. The patient thirty-three doctors missed. The founder who then ignored his own signal the same way. Other keynotes cover performance culture, patient experience and building under constraint.
Does Roi Shternin speak about AI in healthcare?
Yes, as one more measuring system. Years after Roi diagnosed himself, an AI model confirmed the same diagnosis in seconds. The information had never been missing. The keynote is about what no dataset holds: whether anyone is paying attention to the person in front of them.
Which languages does Roi Shternin present in?
English, German and Hebrew. All three at keynote level, with no interpreter required.
Where is Roi Shternin based, and does he travel?
Vienna, Austria. He travels internationally and has spoken in 27 countries across Europe, the Middle East, Asia and the United States.
What audiences is he booked for?
Health systems and hospital leadership. Pharma and MedTech companies. Medical faculties and clinical education. Digital health conferences. Corporate leadership, HR and DEI events.
What formats are available?
Keynote (45–60 minutes), half-day workshop (10–40 participants), fireside conversation (30–45 minutes), and multi-session advisory engagements.
How do I book Roi Shternin?
Send the event date, location, audience and desired outcome through the booking form at roishternin.com/booking. Every enquiry is answered personally, ${FACTS.replyTime}. Bureau bookings are handled through A-Speakers.
Your room already knows what it needs to say.
The question is whether someone will say it.
If you want an inspiring story, there are plenty of speakers. If you want to know what your own systems are missing right now, let's talk. I reply to every enquiry personally, within 3 business days.