VIENNA · TESTIMONY-BASED PRESENCE
Ten years to diagnose.Ten seconds for a machine.
I help people say the thing they'd stopped believing they were allowed to say.
I was a paramedic before I became a patient — seven years mostly in bed, thirty-three doctors, and a diagnosis I found myself. That inversion is the whole curriculum.
Today I work with healthcare teams, universities, and organizations navigating disruption — through keynotes, The Room, and advisory work — helping people say out loud what pressure, protocol, and change usually keep buried.
IMC Krems · Ludwig Boltzmann Institute · Sheba Medical Center · Boehringer Ingelheim · Roche · Health Hub Vienna · Ashoka
* WHY THIS MATTERS NOW
Healthcare, and every system under it, is moving faster than the people inside it can process. AI can summarize the record, flag the pattern, even find the diagnosis nobody else could. What it can't do is hold the room where someone finally says what the last two years actually cost them.
That's not a technology gap. It's a human one. And it's the actual work.
* WHAT CHANGES IN THE ROOM
April 2026. IMC Krems, Austria.
40 healthcare professionals.
Half a day. No slides.
“I could immediately put the spirit into practice — the same evening.”
— Healthcare Professional · IMC Krems
“My personal take-home message is that I must never forget that behind every diagnosis stands a complex and multi-layered patient story.”
— Participant · IMC Krems
“You reminded me again of how important it is to closely integrate the patient perspective — and that of their families — into the therapeutic process.”
— Dietitian specialising in ME/CFS
“I will definitely propose you as a speaker at our institution.”
— Senior Faculty, IMC Krems (now in conversation with Haus der Barmherzigkeit)
* THE WORK
This isn't training.
It's a shift in how your team holds people.
THE ROOM
Half-day · 10–12 people · No slides
The Room is a facilitated experience for healthcare teams built around testimony, presence, and the specific kind of listening that changes clinical practice.
Participants leave with the patient story as a clinical tool — not an add-on.
Every Room is scoped to your team and context — get in touch and we’ll shape it together.
Available in English, German, and Hebrew.
KEYNOTES & WORKSHOPS
For conferences, faculties, and department days
For events that need the patient perspective delivered with force — not as a box to tick, but as a moment the room remembers.
Available as 45-minute keynote, half-day workshop, or full-day format.
See speaking formats →* THE SHORT VERSION
Ten years from first symptoms to diagnosis. Seven of those in bed. Thirty-three doctors. A diagnosis I found myself, after I stopped waiting to be rescued and started building what the system couldn't give me.
I was a paramedic before I became a patient. That inversion is the whole curriculum.
I now work with healthcare teams who want to understand what it costs a patient to walk through their door — and what changes when you do.
TEDx speaker·IMC Krems Faculty·Ludwig Boltzmann Patient-in-Residence·Boehringer Ingelheim Advisory·Former Senior Paramedic (MDA)·7 books·27 countries
* SEEN AT TEDX
TEDxMedUniGraz
Medical University of Graz · Austria
“What medicine stops seeing when it only reads charts.”
TEDxFuxingPark
Shanghai · China
“Finding what works inside the limitation — not despite it.”
* THE WRITING
I write about what the patient experience actually costs.
The invisible patient. The room that changed. The system that almost didn't. Every week, on Substack.
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I don't do slides. I don't do inspiration porn.
I don't tell your team that empathy is nice to have.
I bring what I actually lived through into a room with the people who need to hear it — and I stay until something shifts.
That's the whole offer.
Book Roi →