VIENNA · HEALTHCARE EDUCATION · THE ROOM
Patients are more than diagnoses.Help your team remember that.
Roi Shternin works with healthcare teams — clinicians, educators, and students — to integrate lived patient experience into how they listen, assess, and care. Through workshops and the Room. No slides.
IMC Krems · Ludwig Boltzmann Institute · Sheba Medical Center · Boehringer Ingelheim
* WHAT CHANGES IN THE ROOM
April 2026. IMC Krems, Austria.
40 healthcare professionals.
Half a day. No slides.
“I could immediately put the spirit into practice — the same evening.”
— Healthcare Professional · IMC Krems
“My personal take-home message is that I must never forget that behind every diagnosis stands a complex and multi-layered patient story.”
— Participant · IMC Krems
“You reminded me again of how important it is to closely integrate the patient perspective — and that of their families — into the therapeutic process.”
— Dietitian specialising in ME/CFS
“I will definitely propose you as a speaker at our institution.”
— Senior Faculty, IMC Krems (now in conversation with Haus der Barmherzigkeit)
* THE WORK
This isn't training.
It's a shift in how your team holds people.
THE ROOM
Half-day · 10–12 people · No slides
The Room is a facilitated experience for healthcare teams built around testimony, presence, and the specific kind of listening that changes clinical practice.
Participants leave with the patient story as a clinical tool — not an add-on.
€2,500–4,000 per engagement.
Available in English, German, and Hebrew.
KEYNOTES & WORKSHOPS
For conferences, faculties, and department days
For events that need the patient perspective delivered with force — not as a box to tick, but as a moment the room remembers.
Available as 45-minute keynote, half-day workshop, or full-day format.
See speaking formats →* THE SHORT VERSION
Seven years in bed. Thirty-three doctors. A diagnosis I found myself, after I stopped waiting to be rescued and started building what the system couldn't give me.
I was a paramedic before I became a patient. That inversion is the whole curriculum.
I now work with healthcare teams who want to understand what it costs a patient to walk through their door — and what changes when you do.
TEDx speaker·IMC Krems Faculty·Ludwig Boltzmann Patient-in-Residence·Boehringer Ingelheim Advisory·Former Senior Paramedic (MDA)·8 books·27 countries
* SEEN AT TEDX
TEDxMedUniGraz
Medical University of Graz · Austria
“What medicine stops seeing when it only reads charts.”
TEDxFuxingPark
Shanghai · China
“Finding what works inside the limitation — not despite it.”
* THE WRITING
I write about what the patient experience actually costs.
The invisible patient. The room that changed. The system that almost didn't. Every week, on Substack.
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I don't do slides. I don't do inspiration porn.
I don't tell your team that empathy is nice to have.
I bring what I actually lived through into a room with the people who need to hear it — and I stay until something shifts.
That's the whole offer.
Book Roi →