For Healthcare Teams
The patient perspective as a clinical tool.
Roi Shternin works with healthcare teams — clinicians, educators, and students — to integrate lived patient experience into how they listen, assess, and care.
Through workshops, not slides.
Start a conversationIMC Krems · Ludwig Boltzmann Institute · Sheba Medical Center · Boehringer Ingelheim
The Proof
April 2026. IMC Krems, Austria. 40 healthcare professionals. Half a day. No slides.
“I could immediately put the spirit into practice — the same evening with a patient.”
— Stefan · Healthcare Professional · IMC Krems
“My personal take-home message is that I must never forget that behind every diagnosis stands a complex and multi-layered patient story.”
— G.M. · IMC Krems
“I left with the feeling that I had grown on a human level.”
— Alexandra A. · IMC Krems
“You reminded me again of how important it is to closely integrate the patient perspective — and that of their families — into the therapeutic process.”
— Julia · Dietitian specialising in ME/CFS
“You didn't just give our group an insight — you made it possible to deeply understand how essential it is to feel seen, taken seriously, and heard as a patient.”
— Workshop Participant · IMC Krems
“This afternoon gave me what I usually try to give my clients: to be met where you are. To be understood, not judged. To be valued simply for doing your best, even if it's not perfect.”
— Participant · IMC Krems
“I think everyone needs an afternoon with Roi now and then.”
— Riccarda P. · IMC Krems
“You're a master in creating emotional atmospheres. The magic begins as soon as you appear.”
— Stefan · IMC Krems
“I will definitely propose you as a speaker at our institution.”
— Sonja, IMC Krems (now in conversation with Haus der Barmherzigkeit)
The Formats
The Room
Half-day · 10–12 people · scoped to your team
The flagship format. Testimony-based. No slides. Built around a single question: what does it actually cost a patient to walk through your door? Participants leave having felt the answer, not just heard it.
Learn more about The Room →Keynote
45 minutes · Conferences & faculties
For events that need the patient perspective delivered with force. Healthcare topics as primary: the diagnostic gap, what patients actually need, the invisible patient. Available in EN · DE · HE.
See keynote topics →Full-Day Workshop
Full day · Departments & programs
For departments or programs that want to go deeper. Combines keynote, facilitated exercises, and The Room format into a full-day experience. Custom to your team.
How It Works
Inquiry
Email talks@roishternin.com. Two sentences: who the team is and what you're trying to change. I respond within 3 business days.
Conversation
A short exchange to understand the team, the context, and what the session needs to do. This shapes the format.
Custom format
I propose a format — The Room, a keynote, a full day, or a combination — matched to your team, timeline, and budget.
The session
On-site at your institution. I bring the room to you. What happens in it is different every time — because the people are.
Follow-up
I check in. Not as a courtesy. I want to know what stuck and what changed. That's how I know the work is real.
Ready to bring this to your institution?
Two sentences is enough. Who the team is. What you want to change.
talks@roishternin.com
Book Roi for your team