Eight books. One argument.
What patients actually experience. What the system believes they experience. And what it takes to close the gap.
In progress
I Did Get a Pizza, Though.
A memoir about being a paramedic, then a patient. It starts with a promise. If I behaved during the bone marrow biopsy, there would be pizza. After the biopsy, I did get a pizza. Everything in between is the book.
Chapters appear as notes first.
Tell me when it's outFeatured
2022
Revolution From My Bed
Ten years. 3,650 days. Zero answers.
We are told the system is designed to save us. So what happens when it hangs? When the loading bar freezes at 99% and no doctor is coming to reboot it? This book is about what patients actually do when medicine has no answer yet. It is not a policy argument. It is a user manual.
It is for the patient who has spent years inside a system that was designed for someone else. For the advocate trying to explain an experience medicine doesn't have language for yet. And for the clinician who suspects the gap is larger than their training suggested.
“This is the most important lesson I have had in medical school. Every future doctor should listen to this.”
The full shelf
2025
Dismissed
What AI can do in healthcare. What it cannot see. And the patients it will abandon if nobody asks what we are optimising for.
The story behind the keynote, What AI Can't Hear →
Buy on Amazon →
2023
What Do Patients Want?
The gap between what patients say and what they actually want. Healthcare keeps answering the wrong question.
Buy on Amazon →
2023
The Little Book of Patient Communications
What actually works when clinicians and patients try to understand each other. Most communication training gets the hardest part wrong.
Buy on Amazon →
2025
The ABC of Public Speaking
I had to relearn how to speak after years of isolation. This is what it takes to find a voice and hold a room.
Buy on Amazon →Coming
forthcoming, with illustrator Nadine Wiese
Fascia: The Amazing Organ You've Never Heard About
A visual guide to fascia. The connective tissue system medicine overlooked and patients feel every day.
in progress
Letters to My Daughter
Letters written for my daughter. About everything she won't know was hard.