2025
The Complete Pocket Guide to Medical Appointments
Every Script, Template & Strategy You'll Ever Need
A book you fill in and take with you. Templates, checklists and exact words to say, for before, during and after a medical appointment.
It is for patients, for the person who comes along to take notes, and for clinicians who want to see what patients are trying to get across.
Words from the scripts
- “Excuse me, I wasn't finished describing my symptoms.”
- “Normal for whom? This isn't normal for me.”
- “Would you order these tests if I wasn't anxious?”
- “Can we make sure we have time for all three, or should I schedule another appointment?”
- “Please document that you're attributing these symptoms to anxiety without physical workup.”
- “Can I get this confirmation in writing?”
What is inside
Before
A planner and a seven-day countdown. The insurance call, word for word. Your medical history on one page. A symptom diary that a rushed doctor can read.
During
What to say in the first minute. Where to write things down while they are talking. What to say when you are rushed, interrupted, told it is anxiety, told it is normal, or told you are too young. Questions for tests and procedures.
After
Follow-up messages. Second opinions. Getting your records. Filing a complaint and escalating when nothing moves.
Special situations
The emergency room. Mental health appointments. Chronic conditions and pain. Appointments for a child or an older parent.
By Roi Shternin. Chronically, Vienna. First edition September 2025. Paperback ISBN 9798263208288.
This book does not give medical advice. It helps you organise what you want to say to the people who do.